Privacy Policy for Fluffy Farms

This privacy policy outlines how Fluffy Farms collects, uses, and shares your personal information when you visit our website, create an account, make a purchase, or submit any forms on our website.

CONSENT

By providing your personal data through our website, you consent to the collection and use of this information as described in this policy. We will include a link to this policy next to any form requesting your personal data.

PERSONAL INFORMATION WE COLLECT

Account Creation: When you create an account, we collect your first and last name, email address, and zip code. This helps us find your nearest pickup location and determine if home delivery is available. We may send you marketing emails about our products and services, with an option to unsubscribe provided in each email.

Order Information: During checkout, we collect your street address, city, state, zip code, country, and phone number to process and deliver your order. We do not use your phone number for marketing purposes.

Credit Card Data: We collect and store the last four digits of your card number, card brand, cardholder name, expiration date, and billing address for order processing. We do not store full card numbers or security codes. Our payment processor, Stripe, handles credit card data securely. For more information, see Stripe’s Privacy Policy: Stripe Privacy Policy.

Newsletter Sign-Up: When you sign up for our newsletter, we collect your email address and occasionally your zip code to send you updates and targeted information. Your zip code helps us provide relevant local information.

Pickup Proposals: When submitting a pickup proposal, we collect your name, address, email, and phone number to evaluate potential new pickup locations.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information to:

Fulfill orders and process payments.
Communicate with you about your orders or account.
Screen orders for potential fraud.
Provide you with information or advertising about our products based on your preferences.

HOW WE PROCESS CREDIT CARD DATA

We transmit credit card information via encrypted connections to our payment processor, Stripe. Your credit card details are not stored on our servers. Stripe handles all payment processing and uses its own privacy practices. For more details, refer to Stripe’s Privacy Policy.

COOKIES

We use cookies to:

Maintain session data.
Provide analytics and store your preferences.
Deliver targeted advertisements.

We use Google Analytics to understand how visitors use our website. Google Analytics collects anonymous traffic data. For more details, refer to Google’s Privacy Policy. You can opt out of Google Analytics here.

SHARING YOUR PERSONAL INFORMATION

We share your information with third parties to help us operate our website and services, including:

We may also share your information to comply with legal requirements or to protect our rights.

DO NOT TRACK

We do not alter our data collection practices based on Do Not Track signals.

GEOCODING

We use your zip code to extract location information to simplify form entries and identify pickup locations.

DATA RETENTION

We retain your data indefinitely until you request its deletion.

CONTACT US

For questions about your data, contact us at: fluffyfacefarms@gmail.com or call us at 908-279-3162.

DELETING YOUR DATA

To request deletion of your personal information, email us at fluffyfacefarms@gmail.com or call us at 908-279-3162.

CHANGES

We may update this policy to reflect changes in our practices or legal requirements.

YOUR RIGHTS

If you are a European resident, you have rights to access, correct, or delete your personal information. Contact us at the information above to exercise these rights. Note that your information may be transferred outside Europe, including to Canada and the United States.